Q&A

• Q: What is door-to-door？

  A: Door-to-door refers to the delivery from the designated place in China to the designated place abroad, including the whole process in between。The shipper only needs to provide the list of goods and some necessary information on the line, which greatly simplifies the process for them。Is currently the most popular way of transaction。

  Q: Under the terms of DDP, who should bear the costs incurred if the goods are delayed due to customs clearance problems？

  A:DDP is delivered duty paid. The exporter is responsible for the delivery of the goods to the door. All risks and expenses are borne by the exporter

  Q: What kind of goods are suitable for international express delivery？

  A: Except for liquids, powders, dangerous chemicals, electronic products containing batteries, etc., small batches of goods less than 45 kg are recommended by international express delivery。

  Q: What should we pay attention to in the international transportation of dangerous goods？

  A: First of all, it is necessary to confirm the danger of the transported chemical products, which requires the production supplier to provide MSDS (Material Safety Data Sheet), which is the chemical safety technical specification。It is a document used by chemical manufacturers and importers to clarify the physical and chemical properties of a chemical (such as PH, flash point, flammability, reactivity, etc.) and the possible hazards to the user's health (such as carcinogenesis, teratogenesis, etc.)。When importing and exporting dangerous chemicals, in order to ensure the safety of transportation and storage of goods, the outer packaging of dangerous goods needs to be approved by the commodity inspection authority, such as iron drums, cartons, plastic drums, etc。

  Q: What is multimodal transport？

  A: intermodality: The transport process jointly completed by two and more kinds of transport vehicles interconnected and transferred is collectively referred to as compound transport, which is called multimodal transport in our country。International multimodal transport is defined in the United Nations Convention on International Multimodal Transport of Goods as the transport of goods in accordance with an international multimodal transport contract, by at least two different modes of transport, from the point of takeover in one State to the point of designated delivery in another State。China's maritime law stipulates that there must be a way to transport domestic multimodal transport by sea。

  Q: Shipping billing standard？

  A: A) The sea freight is calculated in accordance with the provisions of the liner freight table, which is a monopoly price。Liner freight is made up of two parts: base rate and surcharge (if any)。Therefore, some ports only find the basic rate, not necessarily the actual calculation of freight is complete。 2) Different liner companies or different shipping companies have different rates, but it is based on the different stowage factors of various commodities, different properties and different values combined with different routes to determine。

  Q: Air freight billing standards？

  A: Air freight calculation method: 1) Billing weight: the airline stipulates that when the cargo is small in size and large in weight, it shall be calculated according to the actual weight;When the goods are large in volume and weight, they are calculated by volume。In a centralized consignment, a batch of goods consists of several different goods, there are light bulks and heavy goods。The chargeable weight is the total gross weight or the total volumetric weight of the whole shipment, whichever is higher。 2) Types of airline freight and charges 1, RATES: The carrier for the transport of goods for the specified unit of weight (or volume) charges called rates。Rates are airport-to-airport air fares and do not include other fees charged by carriers, agents or airports。 2, TRANSPORTATION CHARGES: according to the applicable freight rate, the shipper or consignee should pay the transportation costs of each batch of goods referred to as freight。

  Q: What should the owner do if the goods are lost after receiving the goods？

  A: First of all, you should choose whether to insure the goods according to the value of the goods at the time of shipment。 If the value of the goods sent is very high or very important, we recommend insurance。Because the goods are damaged in the absence of insurance, the carrier is generally entitled to invoke the limitation clause。 Secondly, when the goods are found to be lost or damaged, it is timely to raise objections with the carrier。   If the goods are lost or damaged during the international transport of goods, the consignor or consignee shall lodge an objection with the carrier within the prescribed time, otherwise the goods shall be deemed to have been successfully delivered。 Third, be careful to keep evidence of lost or damaged goods。 Successful proof of loss or damage is a prerequisite for successful compensation。How do you prove that the goods have been lost or damaged？The relevant contract with the carrier, proof of payment, baggage tags, logistics records, photos of the goods before shipment, photos of the goods after arrival, etc., are good evidence。

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